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Old 12th August 2010, 09:15 PM
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Globalstar66 Globalstar66 is offline
Senior Member
Join Date: Sep 2009
Location: Big White North
Posts: 107

Yip, we all got that same "GENERIC" BS reply.

Worst is, I have sent S&B's management in Germany more than 15 e-mails in the past 4 months, and have not gotten a SINGLE reply.

These e-mails were sent to Dr Christoph vom Hagen, Dr Helke Hesse, Ralph Hilgers and Udo Brü name a few.

They just DO NOT CARE about their customers enough to even reply to a simple e-mail.... I own 3 S&B FT scopes, 3 more PMII's and half a dozen Zenith hunting scopes. In future, I will rather spend my money with another brand - someone who at least acknowledges their customers...

Makes you think how NOT to treat your customers.
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