Originally Posted by Tench
On the other side of that I remember Simon Harrison sending a Hawke back as the peripheral view was wonky, blurred at one side and clear at the other and the ret didn't appear to be central. Deben returned it saying it was fine!!
It was then returned again as they hadn't spotted one of the turret bases had come loose in the scope tube, that had been through a thorough test then!!!
And I got the go ahead to send my Burris in to be looked at today without having to provide the proof of purchase that had been asked for.
Yes I had problems with a Deben on which the ret started to flake... it took weeks to resolve with Deben saying they thought they'd made it worse... in the end Lloyd from BAR stepped in and sorted it and I got a replacement. Sadly the Hawke versions wasn't a patch on the original in terms of clarity.