Originally Posted by AlsoFishes
We were mis-sold their service by their sub-contractor. ParcelForce subcontracts the Post Office to deal with customers face to face. That is why you go into a Post Office, to be supplied with the correct service for your needs. The parcel was clearly marked "low powered spring airgun" and the assistant was told so. She said Euro48.
So your gripe is with PO counters! And what have you done about it? So far you have blamed everyone else....