Originally Posted by Smudgerii
So you get it wrong and RM GROUP should give you your money back. What kind of logic is that?
We were mis-sold their service by their
sub-contractor. ParcelForce subcontracts the Post Office to deal with customers face to face. That is why you go into a Post Office, to be supplied with the correct service for your needs. The parcel was clearly marked "low powered spring airgun" and the assistant was told so. She said Euro48.