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Old 21st February 2015, 08:05 PM
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rogb rogb is offline
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Join Date: Apr 2009
Location: London
Posts: 610

Also if using RMSD, remember to photograph the item before packing and after with the label. It will make any claim easier. Probably an idea with PF too. to get your £100....

"If claiming for the actual cost of items that have been damaged or have part of their contents missing, you should provide the original packaging and item. However, if these are very large or unsafe to post you may provide photographic evidence - but please don’t dispose of the originals as we may need to inspect them. We also recommend that you photograph the item and packaging before posting them to us. If all of the packaging and contents are not provided or retained, compensation may not be paid."
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