I personally think there was another way to handle this. As opposed to charging everyone £3 who isn't a Redfearns member why the hell didn't anyone from Redfearns have the balls to approach those responsible for using the facilities over zelously, ah presto.
From my point of view I'm more dissappointed than anything, in my opinion instilling this £3 rule has probably been FAR less beneficial to Redfearns than the funds you will recoup.
Pain is temporary, glory is forever!
Death is God's way of letting you know you failed P. Company.