For anyone travelling, I would check the T&C very carefully, and then get written confirmation from the airline that they are happy with what you intend to do. In the meantime, we'll wait for a response and see what happens.
What I think we are all hoping is that this is a one off error and that a common sense solution can be found to both our mutual benefits.
BFTA/NSRA County Coach
CSFTA Chairman/BFTA Rep