Originally Posted by RobF
Shaun, I've emailed you Easyjets head of PR who I've been speaking to today via text.
I will peruse this on behalf of the EFTA and see where we can get.
It appears for some reason they have in their terms that you must show official documentation, which of course doesn't exist. It's unknown if there is a change in the terms or it's just strict enforcement. However I have explained the situation and now have at least an internal phone and mobile number to contact Anna on.
Let's see what shakes loose.
I have emailed Anna my take on what occurred.
I'll update if I get info.