Originally Posted by Neil-T
So sorry for you, Andy and John. Would you be able to claim compensation if you can prove you are in the right....I know it doesn't replace the enjoyment you were about to experience, but at least it will be a one up on them.
Hopefully the BFTA or BASC might intervene. If it were me i would have written down the name of every single employee and would now be seeking legal action along with social media crucifiction and letters to every newspaper on the planet. I fly every week and ALL airline employees are muppets that try to illicite an angry response in an attempt to make them being wrong into right. As soon as you get angry or swear they've got you.