They coughed up eventually with me, took em 5 months then offered 1/3 of cost price invoice included. Then decided they wanted a picture of the packaged article
who does that, get out clause not to pay.
Also put a complaint in as well considering service paid for with extra insurance should have got there in 3 working days, ended up 9 weeks broken on purpose by jobsworths.
ParcelFarce only covered up to £100 Express48 cost £13.27 +vat
They will take the extra insurance for a modest rifle which then becomes £81.77 +vat and wont pay out.
Far better to go to local RFD with an account with Parcel Force or TNT £25ish. It gets stolen the onus is on them.